If you don't refuel before returning the car, we will do this for you, for an additional charge.

Please be aware of what fuel to put in your car. Diesel has a black handle and unleaded has green. Never use the blue handle. 

Putting in the wrong fuel is not covered by any insurance.

EV return requirement + charging guide 

Return requirement (80%) 

The vehicle must be returned with a minimum battery level of 80%, in accordance with the rental terms. If the vehicle is returned below this level, a charging fee may apply. 

To avoid this, we recommend planning your final charge so that you arrive with approximately 80–90%. Please check the battery level in the vehicle display before returning the car. If you are close to the required level, a short top-up at a nearby charger is recommended.  

How to charge 

Fast charging – DC (rapid charging) 

Fast chargers typically have the cable attached. Park the vehicle safely and select P, then open the charging port. Insert the connector (typically CCS) until it clicks into place. 

Start the charging session via the operator’s app, charger screen, or RFID. Verify that charging has started by checking both the charger/app and the vehicle display. 

When sufficient charge is reached (for return: 80% or more), stop the session via the app or charger, disconnect the cable, and return it to the charger.  

Normal charging – AC (standard charging) 

Standard chargers often require a Type 2 cable from the vehicle. Park safely, select P, and open the charging port. Connect the cable to the charger first (if required), then to the vehicle. 

Start the session via app, RFID, or charger screen, and confirm that charging has started. When finished, stop the session before disconnecting the cable, and return the cable to the vehicle.  

Important information 

Charging speed may vary depending on charger type, battery level, and temperature. 

Always ensure that charging has started before leaving the vehicle. 

Always stop the charging session before disconnecting the cable.